Getting our help


The way we operate has changed – You will now need to phone us first and then if you need advice we can offer you a timed slot to come and see one of our advisers.

CALL 0300 330 1197 during the following times.

The phone line is open:
Monday        10am – 1pm & 2pm to 4pm

Tuesday       10am – 1pm & 2pm to 4pm

Wednesday   10am – 1pm & 2pm to 4pm

Thursday      10am to 1pm & 2pm to 4pm

Friday        10am – 1pm & 2pm to 4pm

Outside of those times, if you need advice you can call the Citizens Advice advice line on 08444 111 444.

Our advice is free, confidential, independent, and available to all Islington residents. If you are an Islington resident please call our new Adviceline on 03444 889 626 for an initial assessment.



For reliable online information about your rights, please visit the Citizen Advice Bureau's Advice Guide


CAB Advice Guide